PushPilot Notifications is a WordPress plugin that lets you send push notifications directly to your website visitors’ browsers. When a visitor allows notifications on your site, they become a subscriber. You can then send them updates, promotions and announcements that appear as a pop-up on their screen even when they are not on your website.

When a visitor lands on your website, a prompt appears asking if they want to receive notifications. If they click Allow, they become your subscriber. Whenever you send a notification, it is delivered through Google Firebase Cloud Messaging and appears as a pop-up on their browser or device

No. There is no coding required at any stage. Setup involves creating a Firebase project, copying a few credentials and pasting them into the plugin settings. Everything else is managed from your WordPress dashboard.

No. The plugin is built to be lightweight and runs in the background without affecting your website speed or performance.

Push notifications work on most modern browsers including Chrome, Firefox and Edge on both desktop and mobile devices. Your website must be on HTTPS for push notifications to work.

Push notifications on iOS require iOS 16.4 and above with a supported browser. If you have questions about iOS compatibility, contact us.

Yes. Push notifications require your website to run on HTTPS. If your site is still on HTTP, contact your hosting provider to enable HTTPS before setting up PushPilot.

Email open rates can be low and social media content often gets buried in feeds. Push notifications are delivered instantly to your subscriber’s screen and have significantly higher engagement rates, making them a more direct and effective way to reach your audience.

Without push notifications, you rely only on email and social media to reach your audience. Push notifications give you a direct channel that you own completely, independent of any algorithm or inbox filter.

PushPilot works for any WordPress website. It is suitable for bloggers, online stores, news websites, coaching websites, service businesses and anyone who regularly publishes content or wants to stay in touch with their visitors.

Yes. PushPilot includes built-in analytics covering click-through rates, delivery rates, bounce rates, subscriber growth, opt-in performance and more. You can also export all analytics data as a CSV.

You can sign up for a free account with no credit card required and try the plugin on your website. If you need a guided demo, contact us.

A subscriber is a unique user who has actively opted in to receive push notifications on your website and is currently active. Inactive and unsubscribed users are not counted towards your plan limit.

All plans include the same core features. The only difference is the number of active subscribers you can send notifications to. Paid plans additionally include Advanced Analytics, A/B Testing, Media Upload, CTA Buttons, Segmentation, UTM Tracking and Scheduling.

No. The Free plan is free forever with no expiry and no trial period. You can use it for as long as your active subscriber count stays within the 12,000 limit.

No. You can sign up and start using the Free plan without entering any payment information.

A subscriber is a unique user who has actively opted in to receive push notifications on your website and is currently active. Inactive and unsubscribed users are not counted towards your plan limit.

No. Only active subscribers count towards your plan limit. You will not be charged for users who have unsubscribed or become inactive.

New visitors can still opt in and subscribe, but notifications will only be delivered to subscribers within your plan limit. Subscribers beyond the limit will not receive notifications until you upgrade your plan.

Yes. You can upgrade at any time from Console > License > Upgrade. Your remaining unused plan value is converted to credit and applied automatically to your new plan, so you never lose what you have already paid for.

Both options are available. Choosing yearly saves you 17%, which is equivalent to getting 2 months free.

Payments are processed securely through Cashfree Payments. You can pay using:

– UPI (QR code or UPI ID)

– Wallets

– Net Banking

– Card

Refund requests are handled on a case by case basis. Please note that payment gateway processing fees charged by Cashfree at the time of purchase are non-refundable and will be deducted from any approved refund amount. Read our full Refund Policy.

For custom pricing, bulk plans or enterprise requirements, contact us and our team will get back to you.

Raise a support ticket from your Console account or visit our Contact Us page.

Each license is for one website only. You need a separate license for each website you want to use with PushPilot.

Yes. A license is permanently linked to the domain it is first connected to. This happens automatically the first time you connect the license in the plugin.

You cannot change the domain yourself. If you need to transfer your license to a different domain, contact our support team and they will assist you.

You can renew your license at any time. When you renew, the time is stacked on top of your current expiry date so you never lose unused time.

The additional time is added on top of your remaining days. You do not lose any of your current license period.

Yes. Go to Console > License and click View next to any license. You will see the full license history including all purchases, renewals and upgrades, along with all related billing transactions.

Firebase Cloud Messaging (FCM) is the service that delivers push notifications to your subscribers’ browsers and devices. PushPilot manages everything from WordPress but uses Firebase as the delivery infrastructure in the background.

Yes. Firebase Cloud Messaging is completely free for web push notifications. You do not need to add billing details to your Firebase account for normal usage with PushPilot.

Around 10 minutes. Our step by step guide walks you through creating a project, getting your credentials and entering them into the plugin.

No. The process involves creating a project, copying a few values and uploading one file. No coding is required. Follow the Firebase Setup guide in our documentation for full instructions.

It is recommended to create a separate Firebase project for each website to keep your subscriber data and credentials separate.

Download the plugin ZIP file from your PushPilot Console, then install it in WordPress via Plugins > Add New > Upload Plugin. Full instructions are in the Installation and Setup guide.

Yes. After installing and activating the plugin, go to PushPilot > Setup > Account and License and paste your license key to connect.

Yes. If you have not created a Console account yet, you can click Create Account directly from the Account and License tab inside the plugin without leaving WordPress.

The Bell Widget is a small floating bell icon that appears on your website at all times. Visitors can click it to subscribe to notifications even if they missed or dismissed the original subscription prompt.

Yes. The Auto Push feature sends a notification automatically every time you publish a new post. You can configure which post types trigger it and set a notification template using placeholders.

Yes. When creating a campaign, go to the Schedule tab and choose a specific date and time. You can also enable User Timezone Delivery to send the notification at the same local time for each subscriber. Scheduling is available on paid plans.

Yes. You can create Segments to group subscribers by country, language, platform, timezone or activity. When sending a campaign, select the segment you want to target. Segmentation is available on paid plans.

Yes. Go to PushPilot > Audience > Import and Export and click Download CSV to export your full subscriber list at any time.

Yes. Go to PushPilot > Audience > Import and Export, download the import template, fill in your subscriber data and upload the CSV file.

You can raise a ticket from:

– Console > Support > New Ticket

– Inside WordPress: PushPilot > Support

Include your license key, website URL, a description of the issue and any error messages you are seeing for the fastest response.

Our full documentation is available at the Docs link in your Console and inside the plugin. It covers everything from getting started to advanced features. Browse Documentation.

Visit our Contact Us page and our team will get back to you.